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Top 5 Iris ACP Blog Posts

Wednesday, December 16, 2020

With 2020 coming to a close in a matter of weeks, we’re taking some time to reflect on the important insights this year has revealed for health plans, members and clinicians. Organizations that make ACP a part of their population health strategies will improve quality of care delivered to patients and enhance the patient experience while better managing and allocating healthcare resources.

Our 5 most popular blog posts delve further into these valuable insights. Check them out for some best practices and proven ACP strategies for 2021.

1. Why Advance Care Planning Matters More Than Ever

Months into the COVID-19 pandemic, many unknowns remain about the virus’s impact on our health, jobs, social life and economy. But one clear impact of COVID-19 is the importance of planning for your care before you need it — otherwise, you risk having others make your care decisions on your behalf. Thankfully, advance care planning (ACP) provides a clear, thorough framework for discussing and documenting your care preferences within your electronic medical records. Let’s explore how ACP can bring peace of mind to patients and plans even during the most uncertain, unprecedented circumstances. Read more…

2. How ACP Achieves the Quadruple Aim

Advance Care Planning (ACP) is a crucial service for health plans, serving as a quadruple aim solution that reduces costs and improves quality of care, health outcomes and healthcare worker satisfaction simultaneously. For health plans to reap the full benefits of ACP, it must be implemented consistently and with high quality at scale, requiring the development of intense internal operational capabilities. Read more…

3. How Can ACP Reduce Healthcare Utilization

How can health plans reduce unnecessary healthcare utilization while simultaneously improving quality of care for members? There are numerous solutions that address either utilization or quality of care, but very few actively manage both; advance care planning (ACP) is one such solution, providing a structured, scalable framework to help plans reduce utilization and empower members to make more informed, value-driven care decisions. Read more…

4. Key Elements to Look For in an ACP Program

Given that the current physician-led ACP model fails to deliver widespread member participation, value-based care organizations should look to implement dedicated ACP programs for their members through either internal resources or an external partner. When done correctly, ACP can be of tremendous value to both value-based care organizations and the people they serve — and it’s worth getting it right. Given the sensitive nature of the topic, ACP should be facilitated with care, compassion and experience. Read more…

5. Achieve Quality of Life Goals with ACP

For healthcare plans, achieving member quality of life goals can be challenging. Member goals differ on a case-by-case basis; documenting and following these goals requires time, expertise and consistency from every person involved in a member’s care. In order to provide truly person-centered care, health plans should incorporate member goals through advance care planning. Advance care planning provides a scalable, customized framework to determine and document member goals, ensuring that both members and providers are empowered to make the right care decisions based on the individual member’s preferences. Read more…

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