Skip To Content

Healthcare is


Advance Care Planning Can Help

Learn More
  • For Health Plans

    Are you a Health Plan, ACO or At-risk Provider managing a population with serious illness?

  • For Physicians

    Looking to learn more about how Iris can help you focus on delivering care?

  • For Individuals or Families

    Want to learn more about the benefits of Advance Care Planning?

Who is Iris?

Iris partners with health plans and at-risk healthcare providers to scale the delivery of Advance Care Planning solutions for the seriously ill and healthier populations. Iris takes ownership of the integration and delivery of Advance Care Planning and expanding access to Palliative Care and Hospice while keeping your clinical teams informed. Our solutions result in reduced care utilization, lower cost of care, improved healthcare quality and enhanced member experience.

Learn about our impact through the words of a family that entrusted us with their care.

The Problem

When individuals face a serious illness, healthcare becomes central to their life.

In a crisis, every healthcare decision can have a major impact.

Our Solution

Most of us plan carefully for many kinds of decisions to make sure we get the quality and experience we want.

At Iris, we believe that advance care planning deserve the same level of consideration as buying a home, planning a wedding or any other major life event. And we’re ready to help.

The Problem

Most people remember less than half of what their doctors tell them and often they don’t recall the conversations accurately. (Brown University School of Public Health)

That means most people make major advance care planning without fully understanding their choices.

Our Solution

Iris facilitators talk with individuals and family members about their health and their options for future care.

Our process helps people understand their choices and make informed decisions about the kind of care they want.

The Problem

66% of all U. S. personal bankruptcies are due to medical issues, including healthcare costs and lost work time.

530,000 American families file for bankruptcy every year due to overwhelming medical costs. (CNBC)

Our Solution

Healthcare is a key component of quality of life, and individuals want the best quality care they can access.

Advance care planning helps them get the care they want and avoid unnecessary or non-beneficial care.

The Problem

Dealing with any serious illness or medical crisis is stressful for individuals and their loved ones.

Facing major medical decisions without a plan places a burden on families and raises the stress level for everyone involved.

Our Solution

Creating an advance care plan with Iris offers peace of mind for individuals, family members and healthcare providers by clarifying preferences before a health crisis.

Experts in Advance Care Planning

Our deep experience in goals of care planning allow us to provide meaningful and beneficial guidance to individuals through the full lifecycle of the Advance Care Planning process including discussion, creation, distribution and implementation of care plans. This creates a supportive, guided process for members while also reducing the time-intensive, complex burden of ACP discussions for provider physicians. We provide a high level of care and compassion, treating members and patients as if they were our own family by putting them first.

Our Advance Care Planning solutions:

  • Empower your members with disease specific education and understanding their condition(s)
  • Deliver information on treatment options to reduce anxiety and concerns about future care
  • Enable members to take the most appropriate action based on care goals and values
  • Provide members with resources including Case Managers and Palliative Care team if needed

How does it work?

Personalized support and family discussion with an expert
We include family, caregivers and physicians in the advance care planning conversation to enhance shared decision making and to provide member support during planning and implementation.

Our healthcare experts empower individuals with in-depth information surrounding treatment options in the context of their disease and what navigating future medical situations could look like.

Personalized advance care plans and directives
We support members with the information and guidance necessary to make informed decisions about the most appropriate treatments based on their unique care goals and personal values.

This helps us create state-specific Advance Directives with robust personalized supplemental documents that are widely distributed to family, physicians and hospitals to support goal concordant care.

Supported Implementation 
We keep advance care plans and documents up-to-date and provide ongoing support to members and family in managing towards care goals as their illness progresses by connecting to Palliative Care, Hospice or other appropriate resources.

Success Stories

Our facilitator was excellent and helped us to feel confident about our decisions. It was a very positive and personalized experience for our family and led to great conversations with our children and put our worries and concerns at ease.

Gary & Becky Schmidt | Plainfield, IL

Iris Healthcare took the lead, contacted my members and coordinated with their families to identify care preferences. As a result, 90% of my members who completed a facilitation with Iris Healthcare now have signed Advance Directives in place.

Health Plan Executive

Patients embrace this wholeheartedly and are thankful they have been offered this service.

Physician Partner

Advance Care Planning helped me understand what I want out of my healthcare (which is complicated!) It also opened my eyes to things that turned out to be important that I never knew.

Susan George | Binghamton, NY

This is a very valuable service, and the approach Iris Healthcare takes was convenient for everyone. I highly recommend Iris Healthcare for Advance Care Planning support.

Health Plan Executive

It works great. We just hand Iris Healthcare a list of patients and they take care of everything. I definitely recommend their service.

Physician Partner

I think this was fantastic! It’s brought out a lot of stuff that we probably wouldn’t be thinking about or thought about but never get it on paper.

Member | Florida

Iris Healthcare is a natural third-party solution. Advance Care Planning is difficult for a health plan to offer directly.

Health Plan Executive

I thought we did Advance Care Planning until we started working with Iris.

Physician Partner

Want to learn more?

Reach us at  1-800-845-2081 or email us at