Welcome to Health Care Planning
Comprehensive health care planning, also known as Advance Care Planning (ACP) is a valuable service that offers an additional layer of support to patients, families and care teams dealing with serious illness. Our program focuses on creating personalized advance directive documents through guided conversations that fully reflect each patient's unique goals, preferences, and future care preferences. This service accommodates both individuals new to advance care planning and those looking to modify their existing plans.
Our approach to healthcare planning is designed to prioritize the unique needs and goals of each patient. We work collaboratively with individuals and their care teams to ensure that the process is efficient, timely, and customized to their unique requirements. Throughout the planning journey, we provide regular updates to keep individuals and clinicians informed as we guide them towards making informed decisions about their future care. Our approach can lead to improved outcomes and enhanced quality of life.
Health Care Is:
IMPORTANT
When individuals face a serious illness, healthcare becomes central to their life. In a medical crisis, every healthcare decision can have a major impact on outcomes.
COMPLEX
There are different scenarios and treatment options when it comes to planning for future care. Most people make major care decisions without fully understanding their choices.
STRESSFUL
Dealing with a medical crisis can be daunting. Facing major medical decisions without a care plan places a burden on families and raises the stress level for everyone involved.
Many individuals with serious illness end up with costly financial burdens due to receiving care that is unnecessary, unwanted or that is not appropriate for their disease state.
The Iris Standard
Our deep experience in health care planning allow us to provide meaningful and beneficial guidance to individuals through the full lifecycle. This creates a supportive, guided process for individuals while also reducing the time-intensive, complex burden of goals of care discussions for clinicians. We provide a high level of care and compassion, treating individuals as if they were our own family by putting them first.
COMPREHENSIVE
The Iris process leads individuals through the full life cycle of care planning, including in-depth discussions, document creation, distribution and implementation of care plans.
INCLUSIVE
We include family, caregivers and clinicians in the care planning conversation to enhance shared decision making and to provide patient support during implementation of care plans.
INFORMATIVE
We provide individuals with in-depth information surrounding treatment options and what future medical situations could look like to facilitate scenario-based decision making.
DIFINITIVE
We generate all necessary state-specific advance directives and a robust personalized supplemental document to ensure each individuals goals and wishes are captured in their own words.
EXTENSIVE
We widely distributes all advance directive documentation to the patient, loved ones, clinicians and points of care to ensure goals and care plans are known and available for future use.
SUPPORTIVE
We provide ongoing follow up to keep documents up-to-date and to support individuals and family members in managing those care goals as their illness progresses.
Our Facilitators
Our specially trained and licensed health care facilitators provide phone or video consultations to support highly individualized health care planning using a technology enabled process to document patient wishes. Our facilitators help patients communicate their goals of care and capture those in individualized advance directive documents which are shared with care teams and family members. The facilitators also address symptoms and other medical care needs, social determinants of health, and the needs of caregivers.
Iris Facilitators:
- Empower individuals with disease specific education and understanding their condition(s)
- Deliver information on treatment options to reduce anxiety and concerns about future care
- Enable individuals to take the most appropriate action based on care goals and values
