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Advance Care Planning is important. Our experts can help.

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  • For Individuals or Families

    Want to learn more about the benefits of Advance Care Planning?

  • For Health Plans

    Are you a Health Plan, ACO or IDS managing a population with serious illness?

  • For Physicians

    Looking to learn more about how Iris can help you focus on delivering care?

Who is Iris?

Iris Healthcare is the premiere provider of Advance Care Planning (ACP) services through a full spectrum of tele-health and technology-enabled solutions.  Our goal is to ensure that people receive medical care that is consistent with their values, goals and preferences during serious and chronic illness. Our team of health care professionals perform advance care planning facilitation for your membership through some of the most complex and difficult conversations in health care.  Our full spectrum of ACP solutions help lead to more patient centered care, better outcomes and improved experiences for patients and families. 

Learn about our impact through the words of a family that entrusted us with their care.

The Problem

When you or a loved one faces a serious illness, health care becomes central to your life.

In a crisis, every health care decision can have a major impact.

Our Solution

Most of us plan carefully for many kinds of decisions to make sure we get the quality and experience we want.

At Iris, we believe that your healthcare decisions deserve the same level of consideration as buying a home, planning a wedding or any other major life event. And we’re ready to help.

The Problem

Most people remember less than half of what their doctors tell them and often they don’t recall the conversations accurately. (Brown University School of Public Health)

That means most people make major health care decisions without fully understanding their choices.

Our Solution

Iris facilitators talk with individuals and family members about their health and their options for future care.

Our process helps people understand their choices and make informed decisions about the kind of care they want.

The Problem

66% of all U. S. personal bankruptcies are due to medical issues, including health care costs and lost work time.

530,000 American families file for bankruptcy every year due to overwhelming medical costs. (CNBC)

Our Solution

Health care is a key component of your quality of life, and you want the best quality care you can access.

Health care planning helps you get the care you want and avoid expensive treatments that you don’t want.

The Problem

Dealing with any serious illness or medical crisis is stressful for individuals and their loved ones.

Facing major medical decisions without a plan places a burden on families and raises the stress level for everyone involved.

Our Solution

Creating a plan with Iris offers peace of mind for individuals, family members and health care providers by clarifying preferences before a health crisis.

Meet Our Experts

All of our facilitators are healthcare experts with years of experience helping individuals and families make choices that support their goals for living well.

They facilitate discussions via phone or video to help people dealing with serious illness understand the kind of care they want to receive. Then they create a personalized advance care plans and directives to share with family members, doctors, and everyone who needs  to know.

How does it work?

Personalized support and family discussion with an expert
Our healthcare experts facilitate conversations with you and any family members you choose to include, to talk about your medical conditions, goals for living well, decisions about future care and who you want to speak for you if you cannot speak for yourself.

Personalized health care plans and advance directives
Iris facilitators document advance care plans so that patient wishes are clear to family and doctors. Your easy-to-read plan will include your full set of official advance directives to your doctors and hospital, plus an easy-to-read summary for you and your family.

Secure, supported communication with everyone who needs to know
When you’ve approved your plan, Iris sends it to your chosen family members, doctors and hospital. Iris will also store your plan on a secure personal webpage for easy access by the people you authorize. If your preferences change, your facilitator is always available to update your plan.

Success Stories

Our facilitator was excellent and helped us to feel confident about our decisions. It was a very positive and personalized experience for our family and led to great conversations with our children and put our worries and concerns at ease.

Gary & Becky Schmidt | Plainfield, IL

Iris Healthcare took the lead, contacted my members and coordinated with their families to identify care preferences. As a result, 90% of my members who completed a facilitation with Iris Healthcare now have signed Advance Directives in place.

Health Plan Executive

Patients embrace this wholeheartedly and are thankful they have been offered this service.

Physician Partner

Advance Care Planning helped me understand what I want out of my healthcare (which is complicated!) It also opened my eyes to things that turned out to be important that I never knew.

Susan George | Binghamton, NY

This is a very valuable service, and the approach Iris Healthcare takes was convenient for everyone. I highly recommend Iris Healthcare for Advance Care Planning support.

Health Plan Executive

It works great. We just hand Iris Healthcare a list of patients and they take care of everything. I definitely recommend their service.

Physician Partner

I think this was fantastic! It’s brought out a lot of stuff that we probably wouldn’t be thinking about or thought about but never get it on paper.

Member | Florida

Iris Healthcare is a natural third-party solution. Advance Care Planning is difficult for a health plan to offer directly.

Health Plan Executive

I thought we did Advance Care Planning until we started working with Iris.

Physician Partner

Want to learn more?

Reach us at (512) 895-9544 or email us at [email protected]