Welcome to Health Care Planning
Iris partners with healthcare organizations to deliver health care planning to patients to better align goals of care. Partnering with Iris can keep clinicians and practices focused on the delivery of excellent care while providing a beneficial service to individuals by allowing them to advocate for their future care and to feel empowered in their care decisions. Our high-touch and individual approach to health care planning results in better care coordination, enhances the patient experience and improves outcomes.
Health Care Is:
IMPORTANT
When individuals face a serious illness, healthcare becomes central to their life. In a medical crisis, every healthcare decision can have a major impact on outcomes.
COMPLEX
There are different scenarios and treatment options when it comes to planning for future care. Most people make major care decisions without fully understanding their choices.
STRESSFUL
Dealing with a medical crisis can be daunting. Facing major medical decisions without a care plan places a burden on families and raises the stress level for everyone involved.
Many individuals with serious illness end up with costly financial burdens due to receiving care that is unnecessary, unwanted or that is not appropriate for their disease state.
The Iris Standard
Our deep experience in health care planning allow us to provide meaningful and beneficial guidance to individuals through the full lifecycle. This creates a supportive, guided process for individuals while also reducing the time-intensive, complex burden of goals of care discussions for clinicians. We provide a high level of care and compassion, treating individuals as if they were our own family by putting them first.
COMPREHENSIVE
The Iris process leads individuals through the full life cycle of care planning, including in-depth discussions, document creation, distribution and implementation of care plans.
INCLUSIVE
We include family, caregivers and clinicians in the care planning conversation to enhance shared decision making and to provide patient support during implementation of care plans.
INFORMATIVE
We provide individuals with in-depth information surrounding treatment options and what future medical situations could look like to facilitate scenario-based decision making.
DIFINITIVE
We generate all necessary state-specific advance directives and a robust personalized supplemental document to ensure each individuals goals and wishes are captured in their own words.
EXTENSIVE
We widely distributes all advance directive documentation to the patient, loved ones, clinicians and points of care to ensure goals and care plans are known and available for future use.
SUPPORTIVE
We provide ongoing follow up to keep documents up-to-date and to support individuals and family members in managing those care goals as their illness progresses.
Our Facilitators
Our specially trained and licensed health care facilitators provide phone or video consultations to support highly individualized health care planning using a technology enabled process to document patient wishes. Our facilitators help patients communicate their goals of care and capture those in individualized advance directive documents which are shared with care teams and family members. The facilitators also address symptoms and other medical care needs, social determinants of health, and the needs of caregivers.
Iris Facilitators:
- Empower individuals with disease specific education and understanding their condition(s)
- Deliver information on treatment options to reduce anxiety and concerns about future care
- Enable individuals to take the most appropriate action based on care goals and values
