Document Library

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Practice Awareness Building 

Program Overview Flyer

A quick overview about the Iris and the Comprehensive Advance Care Planning program.

CACP: A Supplement to In-Office ACP Conversations

Learn how CACP provides an supplemental service to compliment in-office conversations.

Aledade- Iris ACP Pilot Study

This study summarizes the beneficial findings from our CACP study with Iris.

Top Physician Concerns

This document addresses the top concerns clinicians may have about the CACP program.

Iris' Approach to Health Equity

This guide will walk you through the CACP document completion process.

End-Of-Life Values & VBC White Paper

Aledade's editorial in response to the editor in chief’s December 2021 letter which discusses evidence supporting the cost-effectiveness of an innovative advance care planning initiative.

CACP Workflow Process

CACP Patient Identification & Referral Workflow

This helpful document walks you through the CACP Workflow process.

Frequently Asked Questions

We answer a variety of FAQs to help you launch the CACP program.

Program Implementation Guide

The Implementation Guide has all information necessary to help you launch the CACP program.

Direct Referral Process

This document walks you through directly referring new patients in the CACP workflow.

PY0 Direct Referral Process

For 2023 practices, document walks you through directly referring new patients in the CACP workflow.

PY0 Quick Start Guide

For 2023 practices, this document walks you through the CACP workflow and getting started.

End-to-End Status Definitions

Defines each status update your practice will receive from Iris about referred patients. These status updates are available in the CACP Worklist.

Nursing Home Outreach

This document outlines the key elements to ensuring a successful CACP referral for a patient in skilled nursing. 

Practice Patient Engagement

Practice Warm Intro Script

View a sample Warm Intro outreach script when calling on patients.

Warm Intro Support: Common Reasons Patients Say No to CACP

This warm introduction support guide provides talking points to engage patients who have reservations about CACP.

Practice to Patient Talking Points

This document provides helpful talking points when speaking to patients about the CACP program, and highlights talking to patients who already have advance directives about the additional value of CACP.

Patient Education Trifold

Educate eligible patients about Iris and the CACP program with this take how trifold.

Patient Education Flyer

Educate eligible patients about Iris and the CACP program.

Front Desk Cheat Sheet

What to say if patients call the clinic after missing a call from Iris and ask if they should return the call.

Health Care Planning Refresh Program

Learn more about this specialized program to engage patients who already have completed some advance directives.

Iris Patient Outreach

Iris Outreach Script

View a sample script that Iris uses when calling patients discuss enrollment in CACP.

Co-Branded Outreach Letter

View a sample of the co-branded letter that Iris mails to patients discuss enrollment in CACP.

Sample Fax from Iris to PCP Regarding Patient Enrollment in CACP

View a sample of the faxed documents that Iris send to practices for patients enrolled in CACP.

Sample Letter to Patients with AD Summary

View a sample set of documents that Iris mails to patients once they have completed CACP facilitation.

CACP Documentation Process

Documentation Process Overview

This document walks you through directly referring new patients in the CACP workflow.

Comprehensive Document Review & Completion Process

This guide will walk you through the CACP document completion process.