AUSTIN — November 2019 –  Iris, Inc. (, a visionary leader in Advanced Care Planning (ACP) solutions for health plans and other risk-bearing organizations, has partnered with IlliniCare to provide ACP services for IlliniCare Health’s Dual Eligible Special Needs (DSNP) members. 

IlliniCare chose Iris because of its focus on providing an excellent member experience, as well as Iris’ results in reducing unnecessary hospitalizations and ED visits, and proof that members who have gone through Iris’ advance care planning program receive less intensive care in alignment with their wishes. Key in IlliniCare Health selecting Iris was its consistent program results with gaining completed and fully executed ACP documentation, an area that IlliniCare has prioritized. 

Consistent with its practice of tailoring solutions to the unique needs of each population, Iris developed a customized outreach and engagement program that integrated the IlliniCare member’s case manager to improve results. 

Additionally, Iris developed and implemented a unique voice signature process which improved completion of ACP documents for this unique population. Iris has proven processes for making sure that all signed documentation is distributed to the point of care for each member.

About Iris Plans

Iris performs disease specific Advance Care Planning on behalf of our client’s members and patients through a tele-health virtual platform model. Our services result in less stress and higher satisfaction levels for members and their families due to the identification of unwanted, unnecessary and/or non-beneficial care.

Iris was incorporated in 2015 and has raised over $9 million in funding with the most recent round led by Hatteras Venture Partners ( Iris has partnered with some of the largest and most prominent health care organizations in the US and is actively expanding our product and service lines within new client relationships.

Learn more at

About IlliniCare Health (IlliniCare Health has since become MeridianTotal)

Committed to treating the whole person, IlliniCare Health provides healthcare services to Medicaid and dual-eligible Medicare populations in Illinois, serving over 218,000 members.

IlliniCare Health provides Medicaid services under the HealthChoice Illinois plan. IlliniCare Health was one of six plans chosen to participate in the Medicare-Medicaid Alignment Initiative in the greater Chicago area, providing coordinated services underwritten by Celtic Insurance (an affiliated company) for those individuals dually eligible for Medicare and Medicaid. IlliniCare Health also offers plans that target low-income individuals who are seeking affordable, quality health coverage on the Illinois Marketplace. IlliniCare Health aims to remove barriers and make it simple for Illinois residents to get well, stay well, and be well For more information, visit